OneMerge Rollback Merge Results

When Records have Matched and Merged, a Master Record is created. This Record will contain the history of the Merge, known as the Merge Rule Lineage which can be found on the details page of the Record. If the Merge result is not as expected, which could be due to incorrect Merge Rules, there is the ability to be able to Rollback the Merge Result within the Record. 

Blog post, https://onemerge.co.uk/blog/merge-rollback/,  explains the Mass Rollback feature in more detail. This article walks through the steps on how to use the Rollback Feature within the Record.

To Rollback the Merge Result within the Master Record for OneMerge Standard and Enterprise Editions, follow these steps:

1. Select a Master Record and click the Merge Rule Lineage.
2. Select the Merge Result link (as shown below).
3. Click on the Rollback button. The Rollback Screen is displayed (as shown below).
4. You can see that the Allow Partial Rollback and Reparent Child Records are set to TRUE as default.
5. Click the Next button.
6. On the next screen, a summary of the outcome of the Rollback Results is displayed. NOTE: Child Records are recovered only if they still existing within the Salesforce Recycle Bin.
7. Click the Next button.

To Rollback the Merge Result within the Master Record for OneMerge Free Edition, follow these steps:

1. Select a Master Record and click the Merge Rule Lineage.
2. Select the Merge Result link.
3. Click on the Rollback button..
4. The Rollback Screen is displayed (as shown below) and the Undelete Source Records is set to TRUE as default.
5. Click the Next button.
6. On the next screen, a summary of the outcome of the Rollback Results is displayed. NOTE: Child Records are recovered only if they still existing within the Salesforce Recycle Bin.
7. Click the Next button.

The following demo shows how to do a Merge Undo.

If you require any assistance with OneMerge Rollback, please contact us at hello@onemerge.co.uk.

Article last reviewed: 2026-02-11