Privacy Policy

Privacy Policy

onemerge.co.uk (or www.onemerge.uk) is provided by Audit9 Limited (audit9.com).

What data we collect

The personal data we collect from you includes:

  • Contact form submissions including your email address if you contact OneMerge (Audit9).
  • Where you provide your consent, we use Google Analytics cookies to collect information about how you use onemerge.co.uk. This includes IP addresses.
  • Your Internet Protocol (IP) address, and details of which version of web browser you used.
  • Information on how you use the site, using cookies and page tagging techniques.

Google Analytics processes information about:

  • the pages you visit on onemerge.co.uk
  • how long you spend on each onemerge.co.uk page
  • how you got to the site
  • what you click on while you’re visiting the site
  • We make sure you cannot be directly identified by Google Analytics data. We do this by using Google Analytics’ IP address anonymisation feature and by removing any other personal data from the titles or URLs of the pages you visit.

We will not combine analytics information with other data sets in a way that would directly identify who you are.

Why we need your data

We collect your personal data in order to:

  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • provide you with information about our products and services
  • monitor use of the site to identify security threats
  • monitor the performance of the site to identify inefficiencies
  • We use the information we collect through Google Analytics to see how you use onemerge.co.uk and to see how well the site performs on your device.

We do this to help:

  • make sure onemerge.co.uk is meeting the needs of its users
  • make improvements, for example improving site search
  • make performance improvements, for example improving page load time and data usage

Our legal basis for processing your data

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of onemerge.co.uk.

The legal basis for processing data collected with Google Analytics on onemerge.co.uk is your consent.

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

The data we collect with Google Analytics cookies is transferred and stored with Google where we analyse it with Google Analytics software. We do not allow Google to use or share this data for their own purposes.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes

How long we keep your data

We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.

We will:

  • keep your Contact Form submission data for 2 years

Children’s privacy protection

Our products and services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.

All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics may be transferred outside the EEA for processing.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Privacy Team.

Links to other websites

onemerge.co.uk contains links to other websites.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to onemerge.co.uk from another website

If you come to onemerge.co.uk from another website, we may receive personal information from the other website. You should read the privacy policy of the website you came from to find out more about this.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact us or make a complaint

Contact Us if you:

  • have a question about anything in this privacy notice
  • think that your personal data has been misused or mishandled

Privacy Team
support@onemerge.co.uk

Audit9 Data Protection
Suite 105 Mistral House
Kingfisher Way
Silverlink Business Park
Newcastle upon Tyne
NE28 9NX
United Kingdom

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, Audit9 will take reasonable steps to let you know.

Last updated 7th April 2022