This Blog, OneMerge Support Options, provides information regarding the assistance available with installing and/or configuring OneMerge.
Firstly, there are numerous Training Articles available on the website that provide information on the installation and configuration steps. These Training Articles can be found here. The Articles provided are:
- How to Install OneMerge Standard Edition
- Hot to Install OneMerge Free Edition
- OneMerge Post Installation Instructions
- How to Configure Application Settings
- How to Clone a Merge Ruleset OneMerge Free Edition
There are also further Training Articles that provide support for the product and provide example scenarios.
The website also provides an overview of OneMerge within the Product Information page where further videos can be found on YouTube.
Within OneMerge itself , there is the Guided Setup Feature. This is available in the Footer for all versions of OneMerge, and displays the options and guidance available based upon the version installed. The first page displayed in a Welcome page which displays the Setup Steps. It is advisable to follow these steps as described.
The OneMerge team also offer a free courtesy quick start call to assist with any issues or questions that may arise. This call can be arranged on a date and time that suits you.
If you do require any assistance with OneMerge Free Edition,OneMerge Standard Edition or OneMerge Enterprise Edition, you can contact us at hello@onemerge.co.uk. You can also follow us on X and Instagram @onemergeapp.