Introducing the Coffee Break Test, a simple benchmark for measuring the efficiency of Salesforce duplicate management. Discover why the future isn't reviewing more duplicates, but making fewer human decisions.
Introducing the Coffee Break Test, a simple benchmark for measuring the efficiency of Salesforce duplicate management. Discover why the future isn't reviewing more duplicates, but making fewer human decisions.
Salesforce has become very good at identifying duplicate records. The real challenge begins after a duplicate is found. Learn why duplicate resolution, not duplicate management, is the future, and how automation, Agentforce and exception-based review can dramatically reduce manual effort. Most Salesforce admins don't want better duplicate management they want duplicate management to disappear. Here's why the future of Salesforce data quality is automated, agent-assisted duplicate resolution.